Privacy Policy and Cookies

European law requires you as a web user to be informed about cookies on websites. We describe the use of cookies and privacy on our website.

Klosterhagen hotel is part of the company ALF AS and therefore shares a privacy policy.


Who we are

Company name: Senter for arbeidslivsforberedelse, ALF AS
Company number: 881 097 982
Address: Klaus Hanssens vei 22, 5053 Bergen
Email: [email protected]
Phone: 55 54 11 50
Website operation: Kolbrun Retorikk AS


What personal data we collect and why we collect it

  • Messages via contact form
  • When you submit the above form, we ask for your name and email address. Only administrators can access this information. Your personal information will not be distributed to anyone for any purpose.
  • When you send a message, only employees will answer the inquiry who receives your contact information. We store your inquiries for reference afterwards. You can request that these be deleted.


  • We use cookies. Cookies are small information files that are left on your computer in order for our service to work best. The information we collect, we use to analyze visitor trends so that we can see if the site is working properly and to improve the site. The cookie feature can be turned on and off in most browsers through a menu option such as “settings”, “security” etc. If you turn this off, you can still use our website, but some features will not work optimally. How to manage cookies (takes you to article in
  • If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal information, but only the ID of the article you just edited. It expires after one day.
  • WordPress
  • Google Analytics
    • We want to offer our user good and relevant websites. It is therefore important for us to access information about the user pattern of those who use the website. None of this information will be used to identify individuals.
    • In order to analyze usage patterns, cookies are sent to Google Analytics. Users’ IP addresses are anonymized. Google websites provide an explanation of which cookies are used for what purposes.
    • These Google Analytics cookies are used on the website:
  • Defender PRO:
    • We will track and store page and user activity, such as usernames, comments, posts, login attempts, setting changes and uploading timestamps to our secure servers. This as part of our security management.

Embedded content from other websites

  • No

With whom we share your information

We do not share any information about visitors to our website with external actors.

How long we keep information about you

  • Contact form entries: 1 year
  • Analysis data: 1 year
  • Customer purchase information: 5 years
  • This website creates and stores an activity log that captures the IP address, user name, email address, and track user activity (such as when a user writes a comment). The information will be stored locally for 30 days and externally for 1 year. Information about external logs cannot be deleted for security reasons.

Your rights with respect to information we hold about you

If you have any comments left, you can request an export file containing the personal information we hold about you. This includes all the data you have provided us. You may also request that we delete all personal information we hold about you. This does not include information we are required to store for administrative, legal or security reasons.

Where we send/store information about our customers

  • Nowhere

How we protect your personal data


  • Defender handles website security needs through common security scans, vulnerability reports, audit logs, 2-factor authentication, security recommendations, blacklist monitoring, IP lockout device, simple security adjustments, kernel, plugin and theme code controls, and login masking

Our data leak routines

If the company experiences a breach of the data protection provisions, the most important thing is that any situation is taken seriously and that measures are immediately taken to clarify what has happened and the extent of it.

Should this occur, we will implement one or more of these measures:

  • Limit ing the crisis and preparing a scope assessment
  • Assess the extent of this specific privacy violation
  • Notify involved parties
  • Initiate harm-creating measures
  • Prevent ingerrification

What third parties we receive information from